Issue Detection Center
for Oracle Customer Care and Billing

The right tool to help mitigate the issues before they hit your business.
Your business support team will love it.

Main Features » Try the Demo »

Dashboard provides key metrics in real-time

We believe that you should take no more than 60 seconds to understand how your system is performing.
Our dashboard provides a compelling summary of the most important processes and corresponding issues.

Charts allow you to visualize issue occurrences

Bill Segments Complete vs Bill Segments in Error?
How many Inbound Messages in error in the last month?
Our beautiful charts give you the answer to these and many other questions.

Lists give you the details about the existing issues

Ever wanted to list all the batches with errors and corresponding details? This feature allows you to do so!
Our tool provides many Issue Lists that will help you to quickly mitigate the existing issues.

Other Features

Allows creation of custom reports

Up and Running in < 24 hours

No long implementation costs

Real-time reporting

Exports data to CSV, PDF, etc

HTTP/LDAP Authentication

Supports Oracle CC&B 2.X

Compatible with multiple browsers

Mobile-friendly

Want to use this tool
with your Oracle CC&B installation?

Contact us via info@decrod.com